Complaints & Appeals

The International Journal of Business and Management Innovations  is committed to maintaining a fair, transparent, and professional publishing process. Authors, reviewers, editors, and readers may raise concerns or submit complaints regarding the journal's editorial, peer-review, publication, or ethical practices.

1. Complaints

Complaints may relate to matters such as:

  • Delays in manuscript processing or publication
  • Editorial or peer-review procedures
  • Reviewer conduct
  • Editorial decisions or communication
  • Publication ethics and research integrity
  • Authorship or plagiarism concerns
  • Conflicts of interest
  • Copyright or licensing issues
  • Published article errors

Complaints should provide sufficient information and supporting evidence to allow the editorial team to assess the matter appropriately.

2. Appeals Against Editorial Decisions

Authors may appeal an editorial decision when they believe that:

  • A significant factual or methodological misunderstanding occurred during review.
  • Important information was overlooked.
  • The decision was based on inappropriate or demonstrably incorrect grounds.
  • There is evidence of a procedural or ethical concern.

An appeal should clearly explain the reasons for requesting reconsideration and, where appropriate, address the specific reviewer or editorial comments.

3. Appeal Process

Appeals should be submitted to the journal's editorial office. The editorial team may:

  1. Review the original manuscript and reviewer reports.
  2. Assess the reasons and evidence provided in the appeal.
  3. Consult another editor or independent reviewer when necessary.
  4. Communicate the outcome to the author.

The decision following an appeal will normally be considered final.

4. Confidentiality and Fair Treatment

All complaints and appeals will be handled confidentially and impartially, subject to applicable legal and ethical requirements. Individuals raising legitimate concerns will not be penalized for doing so in good faith.

5. Publication Ethics Concerns

Concerns involving plagiarism, fabrication, falsification, duplicate publication, authorship disputes, or other research misconduct may be investigated separately under the journal's Publication Ethics and Research Ethics policies.